Acceptable Use Policy

1. Who this applies to

This policy applies to every person who signs in to the platform, to the organisation they belong to, and to anything done through the platform on their behalf, including through an AI assistant or a connected app such as Claude, Microsoft 365 Copilot or OpenAI Codex. The organisation is responsible for its people's compliance.

2. The free trial is for evaluation

The 14-day free trial is provided so that your organisation can evaluate whether made. Shield suits its work. During the trial you may use the platform on real programmes for that purpose. You must not use a trial:

• for any purpose other than evaluating the platform for your organisation's own use;
• to obtain the platform's functionality, outputs or design for use outside the platform; or
• by opening further trials (under other names, email addresses or organisations) to extend the evaluation period or the trial's limits.

3. No reproduction and no competing products

Whether on a trial or a paid plan, you must not, and must not help or allow anyone else to:

• reproduce, copy, clone or imitate the platform, its features, workflows, prompts, templates, checklists, user interface or documentation;
• use the platform, its outputs or anything learnt from using it to design, specify, develop, train or improve a product, service or in-house software that competes with or substitutes for the platform, including tools built for your own organisation's internal use;
• reverse engineer, decompile, disassemble or otherwise attempt to derive the source code, models, prompts or internal logic of the platform, except to the extent the law expressly permits despite this restriction;
• benchmark the platform for publication or for a competitor without our written consent; or
• resell, sublicense or provide the platform to anyone outside your organisation.

4. No scraping or bulk extraction

You must not use automated means (scripts, bots, crawlers or other tools) to extract content, outputs or data from the platform in bulk, other than through the export features and connectors the platform provides, used for your own programmes.

5. Other misuse

You must not:

• upload anything you have no right to upload, or that is unlawful, malicious or infringes someone else's rights;
• attempt to access another organisation's data, probe, scan or test the platform's security, or circumvent any limit or control;
• interfere with the platform's operation, or place an unreasonable load on it;
• share sign-in codes or let someone use the platform under another person's identity; or
• present a document as issued by a professional who did not issue it, or remove or alter the certification of an issued document.

6. How we protect the platform: audit log and watermark

To protect the platform from the uses prohibited above, the application records and marks how it is used. You agree to this by using the platform.

• Capture signals. The application records, in an audit log we keep, when it detects signals that its screen may be captured or copied: screenshot and screen-snipping keyboard shortcuts, printing, and copying large amounts of text. Each entry records the person, organisation, page, time, the kind of signal, and the browser's IP address and user agent. These signals don't stop anything you do, and they don't capture the content of your screen.
• Watermark. Pages of the application display a faint, near-invisible pattern that identifies the organisation, the person and the session. If a picture of the application is found outside the platform, we can use the pattern to identify which session it came from.
• Use of this information. We use the audit log and watermark only to protect the platform, investigate a suspected breach of this policy or the Terms, and enforce our rights. Our Privacy Policy explains how we handle this information.

7. What happens if this policy is breached

If we reasonably believe this policy has been breached, we may, acting reasonably and in proportion to the breach:

• ask you to stop, and explain what we've observed;
• suspend or end the trial, or suspend or close the account, under the Terms;
• retain the relevant audit log entries and other evidence for as long as we need them; and
• seek any remedy available to us at law, including an injunction and damages.

Nothing in this policy limits a right you have under the Australian Consumer Law.

8. Changes and contact

We may update this policy. When we make a change of substance, we'll tell account owners by email and show the new version when people next sign in. Questions or reports of misuse: https://madeshield.com/contact.